Conduct and Discipline


The primary role of the CDT in peacekeeping missions is to help prevent and identify misconduct as well as monitor compliance with and enforcement of the UN standards of conduct, using the three-pronged strategy of prevention, enforcement and remedial action.

All United Nations personnel, including Volunteers and contractual workers, are expected to uphold the highest standards of professional and personal conduct. They must respect their obligations as set out under the Staff Rules and Regulations, comply with local laws and treat the local population with respect and dignity at all times.

All UN personnel must observe the following core values:

  • Integrity;
  • Professionalism;
  • Respect for diversity.

 All UN personnel must also comply with the following responsibilities:

  • Competence;
  • Impartiality;
  • Adherence to highest standards of conduct;
  • Confidentiality;
  • Independence;
  • Respect for fundamental rights

 What is Considered Misconduct?

Violations of Higher Risk to the Organization are classified as Category 1 misconduct and include: Sexual Exploitation and Abuse (SEA), Serious and Complex Fraud, Abuse of Authority and staff, Conflict of Interest, all cases involving risk or loss of life or to others, including witnesses, Substantial violation of UN regulations, rules or Administrative issuances.

Violations of Lower Risk to the Organization are classified as Category 2 misconduct and include among others; Personnel Matters (including harassment), Traffic Related offences (e.g. unauthorized passengers), Basic misuse of equipment by staff, Infraction of Regulations, Rules or Administrative Issuances, Simple entitlement fraud and others.

There are Mandatory Conduct and Discipline On-line training (Inspira-based):

  • Ethics and Integrity at the United Nations
  • Prevention of Workplace Harassment, Sexual Harassment, and Abuse of Authority
  • Prevention of Sexual Exploitation and Abuse
  • Preventing Fraud and Corruption at the United Nations



Staff members have the duty to report any breach of the Organization’s regulations and rules to the officials whose responsibility it is to take appropriate action and to cooperate with duly authorized audits and investigations. It is also an obligation for all UN personnel to report any allegations of misconduct that they either suspect or become aware of. 

All allegations should be reported in good faith. Deliberately making false allegations or reporting allegations with malicious intent, if substantiated, constitute misconduct and are subject to disciplinary action.

All information is treated confidentially while according due process to all parties and taking into consideration, the safety, security and well-being of the parties involved.


How to report acts of misconduct?


Complaints/Reports may be made to UNMIK CDT by:


  • Phone: +381 (0)38 504 604 Ext: 5847
  • E-mail: (link sends e-mail)
  • In person or post: UNMIK Conduct and Discipline, Office E-15, UNMIK MHQ, Industrial Zone, Pristina, 10000, Kosovo
  • Or click here, for a report straight to CDU at UN Headquarters

Allegations of misconduct may also be reported directly to the Investigation Division of the Office for Internal Oversight Services (ID/OIOS)

  • Phone: + 1 212-963-1111 (24 hours a day)
  • E-mail: (link sends e-mail)
  • In person or post: Director, Investigations Division – Office of Internal Oversight Services, 7th Floor 300 East 42nd (Corner Second Avenue), New York, NY, 10017, U.S.A.
  • Or click here, for a report straight to OIOS at UN Headquarters

Allegations of Sexual Exploitation and Abuse (SEA) may also be reported to SEA Focal Point in the Mission, that is the UNMIK Chief of Staff